Privacy Policy
Rev. 6/2017
-This Privacy Policy discloses the privacy practices for www.liquidinvoice.com (including all sub-domains, the “Sites”), which are owned and operated by LiquidInvoice LLC (“LiquidInvoice,” “our,” “we” or “us”) as well as the use of any mobile device application created by LiquidInvoice LLC (each, the “Mobile App”) and our web-based payment application and process. The Sites, Mobile App, and Web processing may be referred to as our “Services”.
We take privacy and data protection issues very seriously. Our Privacy Policy applies to personal information collected from merchants who contract with LiquidInvoice to use our services, as well as consumer information that LiquidInvoice may acquire in the course of our business.
As our services change, we may revise this policy. If you have questions about our privacy practices please contact us at support @ liquidinvoice.com
Information Collected
We collect information from its merchants through an application process used to establish an account to utilize our services. The process utilizes our 3rd party application and transaction processor. We only obtain information from potential clients when an individual or company applies for an account to use our services via the web application. At that time, we will ask for contact information (such as your name, street address, phone, fax and e-mail address), and information pertaining to your business, including but not limited to current financial statements, bank account and/or settlement account information, and how you will utilize our services. Additionally, to process individual transactions for merchants, we typically will receive from the merchant information related to the specific transaction. This might include information about the transaction that a consumer has furnished the merchant in placing the order for example. Any personal information we might receive in processing transactions varies according to the nature of the transaction and the way in which merchants are using our services. It generally will include customer information, banking information and transaction information. Personal consumer information is used to process payment transactions and for no other purpose and although we require information specific to bank accounts or credit cards for our merchants to collect payments, we do not store any credit card or bank account numbers.
Information Disclosure
Protecting personal information about merchants and consumers is an important part of our business. Personal information is shared with third party banks to the extent necessary for LiquidInvoice to complete the e-check transaction. We also may release personal information when we believe release is appropriate to comply with law or verify information with other companies for fraud protection and risk reduction.
Information Security
Information security is critical to our business. We work to protect the security of consumers’ information as well as our merchants through the use of security and encryption software. Any information that is gathered, rather than merely passed through as part of a transaction, is stored on servers located in a secure data center. The number of people with access to these servers is very limited. Firewalls and other security technology are used to prevent system servers and computers from being accessed by unauthorized persons. It is the merchant’s responsibility to protect against unauthorized access to the system through misuse of credentials. To assure of no unauthorized access, please be certain you log off the system when finished with your session and protect your credentials used to access your merchant account.
System Access
LiquidInvoice gives merchants’ authorized personnel the ability to set system access and user permissions on an individual basis, including system view and administrative settings.
Dispute Resolution
If you have any questions or concerns, please contact LiquidInvoice by e-mail at support @ liquidinvoice.com. We will do our best to address your concerns. If you feel that your complaint has been addressed incompletely, we invite you to let us know for further investigation.
A Note about Minors
We do not intentionally gather information about visitors who are under the age of 18. If you are under the age of 18 you should not use our Sites or Service.
International Transfers
If you are accessing our Services from outside of the United States, any information provided will be transferred to us or our service providers in the United States. Regardless of where your information is collected or transferred, the information will be treated in accordance with this Privacy Policy. You consent to such transfer through your continued use of our Services.
Cookies and Similar Technologies
Certain portions of our Services may collect information via cookies, web beacons, pixel tags, and similar digital tracking technologies. These technologies can be used to collect and analyze other information related to the devices you use to access the Services, such as IP addresses, browser types, browser language, unique device identifiers and other information about your computer(s) and/or mobile device(s).
We may also use these technologies to log click-stream or similar data collected from certain portions of our Site. Generally, this information is collected when you request pages from our Site, and typically includes information such as the page served, the time, the source and type of browser making the request, the most recent page view, what you clicked on in order to arrive at our Site, the content you viewed on our site, and other similar information relating to your use of our Site.
We typically use these cookies and similar technologies for essential and functional purposes (e.g. to maintain an active session), to improve the performance and usability of our Sites, and to analyze how users interact with the Services (e.g. to understand how long users stay on a page, how often they return, and how they arrived at our Site). On certain portions of our Sites and Mobile App, we may collect data through these technologies for advertising, remarketing, or other similar purposes. Click-stream and related data is typically used for purposes of system administration, to improve our Services, for marketing and advertising-related purposes, and other similar uses.
Some tracking technologies on our Services may be provided by a third party (which may collect information on its own behalf, or may provide such information to us). For example, we use Google Analytics on our Site. Google Analytics is a web analytics service provided by Google. Google Analytics uses cookies to collect anonymous traffic data to help use analyze how users use the website. The information generated by a cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Site, compiling reports on Site activity for us and providing other services relating to Site activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. By using the Site, you consent to the processing of data about you by Google in the manner and for the purposes described in this Privacy Policy.
To learn more about cookies and similar tracking technologies, and how they can affect your privacy, visit allaboutcookies.org. To learn more about how to opt out of Google’s use of cookies, visit the Google’s Ads Settings, here. Alternatively, you can opt out of certain pieces by visiting the Network Advertising Initiative opt out page or permanently using the Google Analytics Opt Out Browser add on. If you wish to take steps to opt-out of tracking by certain online advertisers, you can visit the Digital Advertising Alliance’s opt-out page at http://www.aboutads.info/choices or the Network Advertising Initiative at www.networkadvertising.org/optout_nonppii.asp. You may control Facebook’s use of interest-based ads through your Facebook account settings, or may visit the customer support page here. Please note, at this time we do not respond to browser-based “do not track” signals.
Contacting LiquidInvoice LLC
LiquidInvoice LLC, 2 North State St., Suite 2, Newtown, PA 18940
P: 844-LIQINV1 (844-547-4681), e-mail: support @ liquidinvoice.com